Reservation agent

A to Z Solution
Dubai

20 days ago

A full time experienced reservation agent is needed in Dubai UAE.

ROLES & RESPONSIBILITIES

Selected candidates should be able to respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system.

Ideal applicants should be able to create and maintain reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.

Preferred candidates should be able to prepare the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.

Interested applicants should be able to analyze all guest and travel agent requirements through telephone and emails

Candidates should be able to ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.

Applicants should be able to assist to make all room reservations and ensure maximize room revenue for all