Arabic Travel Consultant

Al Mulla Group
Dubai

65 days ago

We are looking for a Arabic Speaker Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets

Requirements

  • Arabic Speaker only
  • Proven 2-3 years of working experience in UAE specially in Outboud Packages as a travel consultant
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
  • Proficiency in English and Arabic; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Candidates with personal travel experience will be preferred