Corporate Travel Consultant

Flight Centre Travel Group

156 days ago

FCM Travel Solutions is committed to a great workplace culture and is proud to be certified as a Great Place to Work® in the United Arab Emirates. Corporate Travel may be where your career begins, but certainly not where it ends. Prove yourself in the corporate travel arena and it could lead you to managing an FCM Travel Solutions Team. If you understand the value of providing exceptional, detailed service, then join our vibrant team and take your career to new heights!

We are currently looking for experienced Corporate Travel Agents to fulfill afterhours emergency travel desk shifts.

  • Making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
  • Build Passenger Name Records (PNR) and profiles.
  • Perform ticketing, Phase IVs, exchanges/changes with complex international fares.
  • Providing solutions to travel related problems clients may have experienced with arrangements during after-hours or emergency situations.
  • Attendance at Team Meetings and Weekly Business Meetings are a requirement for this role.
  • Ability to work flexible hours and shifts as determined by business need and client’s call volumes
Schedule Requirements: Shifts includes weekend and public holiday shifts and varies on weekly/monthly basis.

  • We require our Travel Center Agents to have a minimum of 1-3 years’ of corporate travel experience.
  • Ideal candidate should have experience on an After-Hours Desk in Corporate Travel.
  • Experience with ticketing, scripting, changes and exchanges to complex multi-segment international and domestic fares and pnrs.
  • GDS experience required (Amadeus preferred)
  • Geography and international destination knowledge is a must.
  • Quality control and ticketing skills are preferred.
  • Candidates should possess decisive and successful problem solving skills, be detail-oriented and have effective verbal communication skills.
  • Skilled in usage of a personal computer and various software packages
  • Ability to work effectively and multi-task while maintaining professional rapport with clients
Compensation & Benefits Include:
  • Discounted travel and fantastic incentives from the world's top travel providers
  • Industry renowned social events and excellent company culture
  • Exceptional career progression with opportunities across the globe
  • Fast-track leadership program to develop the future leaders of our business
  • Comprehensive leadership training career path support with business, product and leadership training
  • Consultant retainer and monthly uncapped incentives
  • Medical insurance
  • Return flight to home country each year
  • 21 days annual leave each year
Apply today!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.