Project Manager

Ellucian
Dubai

13 days ago

1118

Level of experience:

Mid-Career

Remote:

Yes

Travel Required:

75%-100%

Ellucian is expanding in the UAE, we have really developed our Banner solution and we are looking for an experienced Project Manager to support our customers to make a smooth transition from their existing systems and processes to Ellucian, Banner.

We are looking for people who will challenge the norm, that want to take accountability for their own path but will come together as a team to really enable our customers to greatness.

The role:
  • Deliver all project deliverables on scope, on time and on budget with exceptional quality.
  • Maintain current expertise with latest technologies and tools to bring more efficiencies to the development process.
  • Problem solving to diagnose a problem, gather supporting evidence to present to others to help solve the problem.
  • Business process review and analysis of client business requirements. Gather and document business requirements, discuss with clients, advising on the adoption of industry-wide practice, and brief the implementation team on requirements.
  • Configuring client systems in alignment with client needs and provide training in the use and upkeep of applications and technologies.
  • Using a disciplined methodology, refine onsite engagement agendas, interview protocols, conduct large group presentations, and lead working group sessions that involve all key stakeholders and achieve engagement goals.
  • Take active role in leading, identifying, communicating, and advancing internal process improvement suggestions/initiatives
  • Provide excellent higher education client service and timely problem resolution to reported issues.
  • Oversee successful implementations in area of expertise including activities such as keeping clients on track, recognizing and communicating ‘red flag’ issues, and working closely with the assigned project manager.
Required Experience:
  • Solid experience working in a consulting role or field, preferably in software, learning, or higher education related verticals
  • Dynamics CRM 2013/2015/2016/365 experience is a plus
  • Dynamics CRM 2016 Customization and Configuration certification is a plus
  • Basic understanding of Microsoft products including IIS, Windows 2003/2008 server, Active Directory, and SQL Server is preferred
  • Ability to read and understand programming languages such as TSQL, Java, .Net, or CSS is helpful
  • Bachelor’s degree required (technical related field a plus); Master’s degree preferred
  • Passion for technology and software is a must
  • Inherent curiosity for demystifying the black box of technology, understanding why things work the way they do in addition to how they work
  • Demonstrated aptitude for logical application of problem solving techniques. Ability to deconstruct complex technical issues to identify root cause issues